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Blog Entry: 3/25/2006 1:39:45 PM

The stat not show when  impression over  xxxxxx

I use  aspbanner v8.1   MS SQL version

Total Impressions 83523
Total Clicks 7
Total Clickthru .0%

 

Microsoft VBScript runtime error '800a0006'

Overflow: 'CInt'

/aspbanner/stats_window_admin.asp, line 257

 

 

 

,

it's ok

one step at a time and at each step testing things.. then when you mess something up you can figure it out a lot easier

cwilliams38456.1106018519,



I have been told it does as I got about 5 people or so who upgraded but I have not used SQL 2005 yet. I'll order a copy.,
ok "ace45",

I just spent a bunch of time in your setup using SQL server and I didnt have a single issue. It all seems to be working perfectly to me.

I got into the system using the "get_me_in.asp" page like the instructions say to to.. then I deleted those two users you had there.

I created a new user called "admin".. then I edited that user to make him an admin.

I have logged off and back on as that user a bunch of times without issue.

admin
test


is the user info..

I just didnt see any problems whatsoever???

I also took the liberty of going into the settings page and setting all that up for you as well so all the url paths are right now and emailing from the application works.

I am going to wait an hour or so and try to log in a few more times but it honestly seems to be running perfectly to me. ,

If you re-start the web via IIS, reboot the server, or (possibly) just add and remove a category... that will clear up.

ASPClassifieds and ASPListings must be installed in seperate IIS applications if they are the same web. Otherwise the category caching system of each system will interfere with each other. They were never intended to be installed in the same web together since ASPListings is merely a stripped down version of ASPClassifieds and they share a lot of the same code. Like I said though if different IIS applications are set up in the web site you can do it because each IIS application will have it's own set of application and session variables.

, I do not what see what this has to do with anything I sell ?

Those errors are all related to pages that have nothing to do with my ASP applications and code., You may be interested in this. I just put it together real quick like.

http://support.cjwsoft.com/code/code_info.asp?TID=454&PN =1&TPN=1 , While I originally thought the login form on a non-protected page idea may be similar in setup to how our Classic ASP version of ASPProtect works I could not have been more incorrect. Truth is I forgot that it works a lot differently.

ASP.NET Web forms are meant to post to themselves and there is thing called the viewstate. (google it.. its a hidden variable the server creates in the form code that is required when the form posts back to itself.. and hold all sorts of information the server uses) Doing what you are asking about means disabling the viewstate and that can have big consequences and break certain things.

Basically you cant just put a form on a non-protected page and post to a protected page if the viewstate is enabled. Disabling it can break certain web controls like data grids .etc etc..  and can also have an effect on how the session is managed at the site and sometimes disabling it is not possible depending on what is going on cause you need it.

I am still doing research on the whole thing, but it looks to me like doing that is going to have a tradeoff of some sort.

That does not mean this isn't possible somehow. I am still researching and I am also going to see what John Evans thinks.

I told you .NET was complicated.

As for your other question that is something you have to sort out on your own by editing the code and recompiling it based on your custom project needs. It is not something I can help you with. ,

When I enter www.vickerylightning.com/aspgallery/dataconn_inc.asp on the screen it says "Not a valid bookmark"

 

as far as that goes I have no idea.. I have never seen that message before but you are not suppose to run that page by itself regardless.. it is an include file not meant to run on its own

, It is common when testing a site that this happens because of the nature of session variables.

Admins have access to EVERYTHING so it is very important when testing different user accounts that you specifically log out... and then close every single browser window before logging in as a different user. This is to ensure session info from the previous user does not overlap in any areas.
(The session variable for admin access being the main one)

Under normal circumstances a user would not log in with many different accounts on the same computer this this would only be a problem for a developer who is testing.

So make sure you go to the to log-off page and log off.. then close all browser windows.. then test another user.

If all this is not the case then something else is going on and I will need more information. I pretty much know the level checking code for ASPProtect Version 6 is correct as there has been no reason to change any of it in over a year. I would have heard reports of problems with it. ,

I am also getting the "Unspecified Error" message.  I just transferred my site to IIS 5.0 and I get that error now.  However it does not happen everytime.  I can click on a page and it opens fine and then I hit refresh in the browser and I get the "Unspecified Error" message.  What could be causing this?

 

 

,

import/export feature WARNING !!

I just want to warn everyone that the built in import/export feature can be a little dangerous.
The reason being is when you import users they get new "Users_ID"s in the database.

The "User_ID" field is an autonumber field and that is why and there is nothing you can do about it.

So, if you are using a user's current "User_ID" to keep track up something important NEVER export the users and re-import them. Because their "User_ID" will change and you will be in trouble.

The PayPal signup features of ASPProtect actually use the "User_ID" like this and that is the main reason this warning is here.

now, that being said

If you are importing new users into ASPProtect

or

simply exporting existing users to another system

then this is nothing to worry about.


Basically, the moral of this story is dont think of the built in Import/Export feature as backup system because it is not. It is not a substistute for backing up your database.

It is a just a tool that can come in handy for various things.

cwilliams38425.0597685185,

upgrade pricing is here
http://www.aspbanner.com/purchase_unlimited_v8.1_classic_upg rade.asp

what is different
http://www.aspbanner.com/v8_notes.asp

the changes to make it work with MySQL were vast to say the least
more on that from an old thread
http://support.cjwsoft.com/code/code_info.asp?TID=37&PN= 1&TPN=1

just please remember use of MySQL is just not supported
http://www.aspbanner.com/mysql.htm

I can assure you it works well as I have people using it

,

Still not ready... I have no time to finsih it at the moment..

release date is unknown...

 

, I think you can either change some things in your PayPal account settings regarding your default currency..

or add a hidden variable to the PayPal form code ASPProtect uses like this guy did.
http://support.cjwsoft.com/code/code_info.asp?TID=237&KW =paypal

The hidden form variable code would go next to all the other hidden variables in no particlar order.. just look through the paypal code in notepad till you find a bunch of those hidden form variables lines in a row. ,

ALL FIXED.. tested with real paypal accounts and a live system
works perfectly

THIS FIX IS ONLY FOR PAYPAL SUBSCRIPTIONS

Download this file "ipn.asp" and put it in the "paypal_sub_signup" folder
2005-03-10_164645_aspprotect_subscription_fix.zip

Basically somehow an older version of the this file was in the original download archive.

I am VERY SORRY

Anyone who purchased ASPProtect 7 before March 11, 2005 should download this fix.

cwilliams38421.7018055556,

Hallo,

What do I have to do for inserting around 6,000 new users?

I have all my user in an access file. I don't know the password of access database files. The same problem with the "aspprotect upgrade pack".

Sorry for my English

vaghelis38300.2319097222,

Hi,

Sorry, but the way the system works you can not call an individual banner like that. It just not something the system was meant to do.

If you wanted a specific banner to show up at all times you would have to make an individual banner and a zone just for that.

After looking at your site since you have so many banners there I dont know if that is the greatest option for you. It would also put a lot of stress of the Version 7 software because it is not really meant to call so many banners zones at one time on one page.

If you could live with tracking clicks on the home page but not displays I would suggest making banners for the home page in one zone. Then hard coding the banner images into your homepage like you already do but linking to the tracking part of aspbanner instead of where they would usually link to. That way you could at least track clicks and there owuld be no performance issues.

for example.. one of the images might link to
http://www.poconocommuter.com/aspbanner/banner_redirect.asp? Banner_ID=4

which would track clicks for you.. and then send then wherever they are supposed to go

,

do you have the smtp part of iis installed on your machine

cdonts needs that

then again I am not sure you can even use cdonts on a xp box without making some changes...

cdonts has kinds died out and as of windows 2000 basically got replaces by cdosys

,

This user is talking about preparing more than 100 pics at a time for an album that already exists and doing it using linux.

I asked the user to post the code here because I think it is interesting and it may help someone who is working with the app.

This article is not for everyone for a few reasons.

1.) The application can already mass import pics on it's own. It does 100 pics pretty quickly on a decent server. The built in method also resizes pictures and make low res thumbnails should your server support a supported ASP image resizing component. The method above simply rename pictures in a folder so the application will see them as part of an album.

2.) We don't support or recommend that anyone sets the application to use more than 100 pics per album. It is just not tuned for that and there will be issues. Please dont ask me what they are as it is complicated and I am not sure/dont remember what they all are.

3.) Your going to have to be familiar with linux to use the code shown above.

cwilliams38210.5694444444,

I am having problems with a password a user wants to use.  He wants HANNAH.  When he (or I) try to log in with his username and password, I get a syntax error  -

Syntax error in string in query expression '(Username = 'changedforsecurity') AND (Password = ' éG'.
pathOnComputer../1protect/check_user_inc.asp, line 114

I've obviously changed the username and the server path in the info above for security. 

I have not messed with the encryption.   

What is it that the system doesn't like in the word HANNAH as a password?  I would just change his password for him but this guy has enough trouble just turning the computer on!  Confusing him with a new password would take weeks to set him straight. 

Thanks,
Mick


,

Help!.. I need to export the username and password fields to a mail merged letter so everyone knows their username and passwords. However whenever i access the database or do an export. The passwords showup as encrypted. Is there a way to access the list, un encrypted?

 

thanks

,

Now I am having trouble using the log function. 

 

I have checked the box in administration area for UseLogFiles.  I have put the expected path for the LogFileDirectory in the box.  I have modified the permissions for the anonymous web site user to modify this directory.  However the log file does not get updated and there is nothing when I go to view the logs. 

 

thx

,

Ya, you must have tried to upgrade from a really really old version like you said which wouldnt really work out because those instructions are specifically for upgrading a version 6 database to version 7.

That line error you had was looking for the User_ID field and I bet the version you had was so old that you didnt have a field named that as a few years ago the field "ID" got renamed to "User_ID"

As for all the cool stuff... yup there is a lot of cool stuff in this version... glad ya like it so far

cwilliams38418.8164930556,

I downloaded v7 3/7/2005

 

I entered a password that was supposed to be all caps with only first letter caps. 

 

it is odd, if I go to other user and enter wrong password that does not come up.  it apprpriately goes to a screen that says Access Denied.

thx

,
Using just ASP (Form Based Authentication) you can only protect the actual content of the ".asp" files.
 
You can however use some ASP tricks to stream other types of files to the users.
That way the actual file locations are never known and they can only get them/see these files when they are logged in as you would be streaming files to them after they logged in.
 
Below are informative links I have collected on the subject in an email I sent to another customer a while back.
 
 

Using Active Server Pages you can only protect ".asp" pages.
You can however password protect ".asp" pages that stream files to the user using code like in these examples therefore keeping the actual file name a secret.
 
 
 
 
 
 
And from another email I sent...
 
ASPProtect only protects the content of ".asp" pages. Directory protection is not possible using just ASP.
Other file extensions can not be protected using just ASP.
 
 
There are ways to get around this.
 
You'd want to do a technique like this to stream non ".asp" files to the users.
 
 
The safileup component from softartisans can actually do something similar as far as streaming the files go.
 
Then use something like ASPProtect to protect the ASP files that streams the files.
 
The actual location of the files is never known to the users and of they don't have access to the asp pages they can not see or get those other types of files.
 
Very doable, but nothing ASPProtect takes care of automatically.
This info above should get ya on track.
 
cwilliams38344.8751736111,

Ok, so I checked to see if ASP is running on the server and it is.  then I added code to the top of a page and this is what i can see when 'view Source' on the web browser:

<%@ LANGUAGE="VBSCRIPT" %>

<!-- Begin ASPProtect Code -->
<!-- Groups with access to this page. ( * Admins * ) -->
<% GROUPACCESS = "4" %>
<! #INCLUDE FILE="check_user_inc.asp">
<!-- End ASPProtect Code -->

<html>
<head>
<title>TeamManagers</title>

Yet I get no challenage for a password and no error message!

 

 

,
Christopher,
 
I have a follow-up to this question.
 
Is there a way to get the photo descriptions to save with actual spaces instead of the HTML space code all of the time?
 
I know that is does this if you hit Enter while typing a description, because it creates a 'br' tag. The main reason I am asking is because if the user does not enter a line break, the description is saved a single long string  and the pic_window.asp page is generated with one long description which makes the page very wide.
 
I tried to get around this by changing the description style in pic_window.asp to reflect a value like 50% or 200 pixels, and I have tried putting it into a table with a fixed width, but there is no effect.
 
Thanks!
 
- Jason
, After you click the link in the confirmation e-mail you are directed to the Thank you page.  Right above is a sign in link.  When I click this I get that funky error message.

I am trying to integrate  the scripts with the look of my site,  if that is what you mean by changing things around too much.  But, I don't think I have done anything out of the ordinary.

Cheers,
Roy
,

Hi,  Its just a generic error that really doesn't mean much of anything except that something wrong with your data connection.

http://support.cjwsoft.com/code/moreinfo27-1.htm

could be invalid permissions on the database folder... could be any number of things

when setting up your connection I suggest going dsn-less.
http://support.cjwsoft.com/code/moreinfo9-1.htm

It is better/faster and also a lot easier to set up.

,

Editing using Visual Studio.NET

Here are directions for editing the application using Visual Studio.NET
2002 or 2003 version.. either should work

Some of you are wondering why I didnt just give you the project files.
It is best you go through this process and really understand what is going on.
Also, I dont use VS 2002 so I wouldnt be able to give you project files that would work with that. Not to mention there is 100% chance my prject files wouldn't work for you anyway because of path differences and other things.


Anyway.. on with the instructions...

1st.. make sure IIS, ASP.NET, .NET Framework, and Visual Studio.NET are all installed correctly and up to date.

Open Visual Studio.NET

File -  New Project

Select a New Visual Basic ASP.NET web application.

give the new web to be created a name.. I called mine "aspprotectdotnet"

Hit Ok..

Now. once the project opens up we need to delete a few things in the solution explorer window.

So delete "webform1.aspx" , "deletestyles.css", "Global.asax", "AssemblyInfo.vb", and "web.config"

Basically all the files under the project...

Now... you should have the aspprotect.net files unzipped somewhere on you hard drive...

open that folder and select all the files and folders like so




Now drag those selected files and folders to the solution explorer window of Visual Studio.NET right on to the name of the web. In my case "aspprotectdotnet"

It might say this folder already contains a folder names Bins.. just tell it to copy over and continue on any prompts like that.

You'll notice your project is now populated.

Open up the references tab in the solution explorer window as we need to add some references to the dlls in the bin folder of this project. This is needed so the compile process and function correctly.

Right click on references.. click add reference
Then browse....browse on your hard drive to the location of the new web and the bin folder within it. 

In my case... "C:\Inetpub\wwwroot\aspprotectnet\bin"

Choose "aspprotectlicense.dll"

Hit open...

Now do the same thing again until you have added all the dlls in that bin folder to the references.. 

Now.. click add-references again and this time choose
"system.management" from the choices in the .NET tab

Once all of that is done your references should look like this




Now in the Visual Studio.NET menu system up top..

Choose Build - Build Solution

If you did everything right you will see something like this in the build window


------ Build started: Project: aspprotectdotnet, Configuration: Debug .NET ------

Preparing resources...
Updating references...
Performing main compilation...
Building satellite assemblies...

---------------------- Done ----------------------

Build: 1 succeeded, 0 failed, 0 skipped


You now have the visual studio side of things all set up.

To make the project actually run we now have to set some permissions and edit the web.config file.

Using windows explorer browse to the web the app is in. Right click on the "_database" folder and give that folder and all the child folders within it. Modify permissions for both the Anonymous webserver account and the ASPNET account. These accounts might not show up until you dig into the advanced tab and click find now to show all the accounts on the machine.

Permissions screen looks like this...



Once that is done go back the solution explorer window in visual studio.

Open the docs folder.. right click on "sysdiag.aspx" and choose view in browser.

It should complie the project again.. and then run that page in either the internal or external browser depending on how you have that set up.

That page will report back path information.
 "BTW.. for security reasons this page should be removed from any production server after installation is complete.. this is very important"
In my case it looks like this.

Probabale AppRootPhysicalPath
c:\inetpub\wwwroot\aspprotectdotnet

Probabale AppRootUrlPath
http://localhost/aspprotectdotnet

Probabale Path to Access Database
c:\inetpub\wwwroot\aspprotectdotnet\_database\aspprotectnet2 002.mdb

Now we need to edit the web.config file... your going to need to know some of the path information above.

In solution explorer double click on web.config.

Now edit the AppRootPhysicalPath, AppRootUrlPath, and CN keys accordingly.

In my case they will look like this.

<!-- PATHS USED BY THE SYSTEM -->
<add key="AppRootPhysicalPath" value="c:\inetpub\wwwroot\aspprotectdotnet" />
<add key="AppRootUrlPath" value="http://localhost/aspprotectdotnet" />

<!-- MICROSOFT ACCESS KEY -->
<add key="Cn" value="Driver={Microsoft Access Driver (*.mdb)};Dbq= c:\inetpub\wwwroot\aspprotectdotnet\_database\aspprotectnet2 002.mdb;Uid=admin;Pwd=" />

Now.. because our web is really not in the root of our virtual directory which starts at "inetpub/wwwroot" we need to edit another tag in this file.

Find the forms tag near the bottom.

<forms name=".aspprotect~net" loginUrl="/aspprotectlogin.aspx" protection="All" timeout="60" path="/" />

Change it to say this

<forms name=".aspprotect~net" loginUrl="/aspprotectdotnet/aspprotectlogin.aspx" protection="All" timeout="60" path="/" />

Notice tha part in bold that we added.

Now, you may also want to check the temp license key info while you are in that file and make sure it is not expired but I am not going to get into that here.

Now save and close that file and do a compile again.

In solution explorer open up the "aspprotectadmin" folder.
Right click on default.aspx and click browse

You should see the login prompt in your web browser..

Log in with   

admin
temp

all lower case

You should see the users screen of the application,

Click on the system info tab up in the top left... make sure all those paths are correct and save it.

Go to the settings page of the admin area. Make sure all those paths/settings are correct and save it.

Congratulations... you just set up a visual studio web project from scratch and our now ready to edit and compile an advanced web application.

From here on your on your own, but feel free to ask questions in the forums as you will probably get help from myself or others who own the software.


One last thing... because we are not in the true root of the web on the development machine the examples in the example folder will need the reference to the "protectpage.ascx" file modified before they will work

It will need to go from

Src="/protectpage.ascx"

 

to

 

Src="/aspprotectdotnet/protectpage.ascx"


If this app was installed in the true root of a domain on a real webserver.. you would not have to edit the forms tag in the web config file or change the paths in the examples as they would be correct the way they came

,

Of course ASP.NET is and HAS been installed. I have been running asp.net scripts for years on it. I am not new to asp.net nor setting up the server or anything. ASP.NET is properly installed and works perfectly.

You are missing the fact i mentioned it is a DOMAIN CONTROLLER.

I have come across MANY articles ONLINE via GOOGLE that mention if it is a domain controller, for some reason the aspnet account is not there or gets deleted.

IN ITS PLACE GOES THE IIS_WPG ACCOUNT. IS YOUR SOFTWARE NOT COMPATIBLE WITH THIS ACCOUNT?

Is it possible to run ASP.NET scripts without ASP.NET not being installed? Because I have been running asp.net pages without any problem.

,

Another good tip is to make a copy of the "password_admin/default.asp" named whatever you like..

"default2.asp" would work...

then maybe add a link to it from the header_inc.asp file

then you can modify that one all you want and your will still have the original around.



That concept works for a lot of things.. for example you could make a copy of the "users" folder and call it "users2"  granted a few paths might need to be changed here and there but really not a lot. (how do you think the paypal signup folders were created, they started as a copy of the "users" folder of course)

You can even make a copy of the "check_users_inc,asp" file if you like. Then make a copy of the "scripts/login_form_inc.asp" file... then make your new "check_user_inc.asp" file reference it.

Then you can password protect pages using different versions of the "check_user_inc.asp" file. Why ? well maybe you want different looking logn forms for different parts of your website or you want to make a lot of changes to the "check_user_inc.asp" file and want to leave the original alone.

The sky is the limit really. When it comes down to it besides the actual guts of the "check_user_inc.asp" file ASPProtect is nothing but html tags and chunks of simple server side code that produce more html dynamically. What your browser ends up with is basic html. (some client side javascript in certain cases, but that is pretty basic stuff too.)

cwilliams38422.509525463,

Chris,

I've given the IUSR account modify access for the aspprotect folder.

In the ODBC manager module on the webserver I've taken out the aspprotect access driver option.

The dataconn_inc.asp line reads as

ConnectionString = "DBQ=D:\missourirealtor.org\members\aspprotect\data\database \ASPProtect_access2002.mdb;Driver={Microsoft Access Driver (*.mdb)};UID=Admin;Password=temp"

Now this should make it DNS-less correct? with the permissions set properly?

I've also taken out the password on the access database.

The original database of users I had was an access database from a different program called spooky login.  I exported them into a tab delimited file and changed the column headings to match those in aspprotect exactly.  Actually access would not let me import them in the databases without them being exact.

I imported that information directly using access's import options.  I tried the import/export manager in aspprotect but kept timing out as well.


 

,

Hi-

Thanks for the quick response to my previous posts.

This is my issue:

I have read over all the docs and installation instructions and can't find a way to do this:

my default page in my root dir will be a log in page which will take the user once his level is validated to a "home page". Is there a page in your examples that will perform the function of this log in page? or should I rename check_user_inc.asp as the default and change it's html output to make it look like my log in page?

I also looked within the code for check_user_inc.asp and did not see where to specify where the user will go once he signs in.

Your help is appreciated

,

If you code support for it yes, the application comes with no paypal code or support built in.

If you think it will help you, you are welcome to a copy of the classic asp version which supports paypal subscriptions. Perhaps looking at the code would help you.

, FYI. There is a typo in the upgrade (6.0 to 7.0) instructions. It specifies adding a field named "passwords". Should be "password".,

More info on the groups session variable.

Session("Groups") will contain the ID numbers of whatever groups the user is a part of.
It does not store the descriptive name of that group. It will show the same data that is actually stored in the "Groups" field in the database.

for example it might hold a value like this

*2*,*5*,*9*

meaning a user is part of groups 2, 5, and 9

so if you wanted to check to see if a user was part of a particular group you would do something like this

<%
If InStr(Session("Groups"),"*9*") Then
     Response.Write("You are a member of group 9")
End If
%>


Taking this even further, if you really wanted to get a particular group's name or description you would have to query the database like so. In this case we ask it the name and description for group 9.

 Group_ID=9
 Set ConnPasswords = Server.CreateObject("ADODB.Connection")
 ConnPasswords.Open ConnectionString
 Set cmdTemp = Server.CreateObject("ADODB.Command")
 Set CmdEditGroup = Server.CreateObject("ADODB.Recordset")
 cmdTemp.CommandText = "SELECT " & tbl_label_groups & ".* FROM " & tbl_label_groups & " WHERE (Group_ID = " & Group_ID & ")"
 cmdTemp.CommandType = 1
 Set cmdTemp.ActiveConnection = ConnPasswords
 CmdEditGroup.Open cmdTemp, , 0, 1
  
 Group_Name = CmdEditGroup("Group_Name")
 Group_Desc = CmdEditGroup("Group_Desc")

,

I'm having another problem-hopefully it's a quick fix.

 

If i try to login as a user in the Http://localhost/aspprotectlogin.aspx page

 

it tries to go to a page: default.aspx    

 

Server Error in '/' Application.


The resource cannot be found.

Description: HTTP 404. The resource you are looking for (or one of its dependencies) could have been removed, had its name changed, or is temporarily unavailable. Please review the following URL and make sure that it is spelled correctly.

Requested Url: /default.aspx

 

When i log in as admin from the aspprotectadmin/default.aspx that works fine...

where should the user be sent when they log in? Am i supposed to specify that or is it automatic? Why isnt it working for me? I dont believe i changed any settings that correspond to that either

,

Hi. Chris.  I'm not a programmer of any sorts, so I am not comfortable plugging in the changes you suggested and not knowing for sure if it will "break something somewhere else".  If the programmer tells me "you have been warned", its a pretty good sign its a no win situation. If you don't know, theres no way i can know.

I saw in the code where you mentioned the changes. I don't see where it mentions the last name is required either, but the bottom line is it does require it it the actual new user form.

Thanks anyway Chris. I'll figure something out.

-john

 

,


Timecard Entry: 3/25/2006 1:39:45 PM

work on routing reroutes for watertown times as frame circuit is still working clean, Started entering information in Database and made changes as needed., Backtobasicspetfood. Re-designing, trying to make some sense out of secure checkout form. Will never work without more definitive data., MEtt w/ Jeff W., Develop specs for web site signup, Slow, techcalls, new users, teched calls - slow, Few dial up and e-mail issues, signing up customers and configuring systems, Travel to Sackets harbor for the meeting, phone, worked on big desk, Tried to run sales cd, *TaskForce -Colligo.Net Debugging of New Release; Auto Event Notification, BRESEE CHEVROLET, technical support supervisor duties, helping techs, radlog, voice mail, ask us questions, dial up issues, open incidents, callbacks and new users. monitored emonitor, went over issues with gary , Use 2 vacation hours, lunch, Went over Brochure stuff with Jason copied articles for historical file, Creg Systems pizza party, RESEARCH TIME ON IDEAS IN DEVELOPMENT, met with BioTek for product demonstration, Basement to clean up storeroom and put supplies away to make room for more employees!, worked on MLS project, lunch, Prep for KNI Utica install, Called expiring users., Sent out emails and filled out my timecard, helped a few new customers. also had one that could not surf, Installing/using ASPhttp to pull content from looksmart for wwnytv/72k, weekly staff meeting, Tasks,

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